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PRIVACY AND DATA PROTECTION POLICY
Dear Members and Customers,
We would like to inform you about our Privacy Rules, communications, Site Terms of Use, and our practices regarding the Processing of Your Personal Data, including your rights under relevant Data Protection Laws.
The following principles apply to the collection, storage, transfer, or any form of processing of your personal data by DBC SAĞLIK ÜRÜNLERİ TİCARET LİMİTED ŞİRKETİ ("Replexion" or "the Company").
1. What Personal Data Do We Collect and How?
Data Provided Directly by You:
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Identity & Contact Information: Name, National ID number (where applicable), address, email address, and date of birth.
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Transaction Data: Shopping history and payment information.
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Preferences: Marketing and communication preferences.
Data Collected from Third Parties: We may collect or transfer personal data to/from our authorized dealers and business partners within the scope of campaigns organized with your consent, in compliance with legal regulations. This data is used to process your transactions and provide tailored product/payment options.
2. How Do We Use Your Data?
Your personal data is processed specifically for the following purposes:
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Communication: To contact customers regarding contract terms, order status, and updates under Consumer Protection Laws.
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Fulfillment: To perform obligations undertaken through Distance Selling Agreements.
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Personalization: To provide product recommendations and campaign information based on your shopping experience.
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Customer Satisfaction: To analyze customer behavior, enhance user experience on our website/mobile app, and conduct surveys via physical or electronic platforms.
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Legal Obligations: To evaluate complaints/suggestions and exercise our rights arising from current legislation.
3. Sharing Your Personal Data
Replexion may share your data with business partners for marketing activities that may interest you, based on your preferences. Your data may also be used for research and statistical purposes to analyze website/app usage and interests.
Legal Disclosures: We may use or disclose your personal data without prior consent to prevent crime/fraud, ensure compliance with regulations, or protect the rights and safety of Replexion, its employees, or the public. This includes:
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Compliance with legal proceedings or court orders.
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Mergers, asset sales, or similar corporate transactions.
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Third-party service providers (IT management, data analysis, storage) that support our business operations.
4. Commercial Electronic Communications
With your consent, we may send updates and offers via direct marketing (Phone, Email, SMS, Social Media, Post). You will always be provided with an "opt-out" or "unsubscribe" option in every communication. Under Law No. 6563, records of consent withdrawal are stored for 1 year, and communication logs for 3 years, after which they are deleted or anonymized.
5. Cookies and Remarketing
We use "Cookies," web beacons, and similar technologies to enhance your online experience.
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Analytics: We use Google Analytics to provide interest-based advertising.
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Retargeting: Based on your activity on our site, you may see ads for our products on other websites or search results (e.g., Google).
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Opt-out: You can manage your ad preferences via .
6. Protection of Your Personal Data
Your data is never transferred to third parties without your consent, except where limited by legal requirements (courts/public institutions).
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Security: Data is collected via Secure Socket Layer (SSL) technology, ensuring a secure environment.
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Disclaimer: While we take all legal precautions, Replexion is not responsible for the privacy policies of third parties or breaches occurring under their responsibility.
7. Accessing, Updating, and Deleting Your Data
It is essential that your data is accurate and up-to-date. You can update your profile via the "My Account" section. Additionally, you have the right to:
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Learn if your data is being processed and request details.
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Learn the purpose of processing and third parties to whom data is transferred.
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Request correction, deletion, or destruction of data.
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Object to results arising from automated analysis.
8. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be announced on our website.
9. Contact Us
For any questions regarding this policy or to exercise your data rights, please contact us:
Email: info@dbcsaglik.com
Address: LEVENT MAH. CÖMERT SK. YAPI KREDI BLOKLARI C BLOK NO: 1 C INTERIOR DOOR NO: 40 BEŞİKTAŞ/ ISTANBUL
Phone: +90 212 317 47 82