Kişisel Verilerin Korunması ve Aydınlatma Metni

PERSONAL DATA PROTECTION DISCLOSURE (KVKK)

1. Information Regarding the Data Controller

This Disclosure Text has been prepared by DBC SAĞLIK ÜRÜNLERİ TİCARET LİMİTED ŞİRKETİ (“the Company”) in accordance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) to inform you about the methods of collecting your personal data, the purposes of processing, legal grounds, and your rights.

  • Title: DBC SAĞLIK ÜRÜNLERİ TİCARET LİMİTED ŞİRKETİ

  • Address: LEVENT MAH. CÖMERT SK. YAPI KREDI BLOKLARI C BLOK NO: 1 C INTERIOR DOOR NO: 40 BEŞİKTAŞ/ ISTANBUL

  • Email: info@dbcsaglik.com

  • Phone: +90 212 317 47 82

  • Website:

2. Purposes and Legal Grounds for Data Processing

Our Company processes your personal data within the scope of e-commerce activities for the following purposes:

  • Processing product orders, executing payments, and managing delivery logistics.

  • Providing after-sales services (returns, exchanges, and support requests).

  • Fulfilling legal and regulatory obligations.

  • Managing and improving customer relationships and shopping experiences.

  • Ensuring a secure shopping environment.

  • Managing membership, marketing campaigns, and informational processes (subject to explicit consent).

Processed Data Categories:

  • Full name, address, phone number, email address, IP information, order history, payment, and billing details.

  • Technical data and cookie logs generated during website usage.

Legal Grounds for Processing:

  • Art. 5/2-c: Necessary for the establishment or performance of a contract.

  • Art. 5/2-ç: Fulfillment of a legal obligation.

  • Art. 5/2-f: Legitimate interests of the data controller.

  • Art. 5/1: Explicit consent (for commercial electronic messages and marketing).

3. Shopify Infrastructure and International Data Transfer

Our website is powered by the Shopify Inc. platform. Accordingly, some personal data collected during website activities may be stored on Shopify's servers and processed abroad (Canada / USA).

Shopify provides services within the framework of security protocols compliant with the General Data Protection Regulation (GDPR) and KVKK. The transfer of your data abroad is carried out only in accordance with your explicit consent. By completing shopping and membership transactions, users are deemed to have consented to the transfer of data abroad within the scope of this disclosure.

4. Parties to Whom Personal Data May Be Transferred

Your processed personal data may be shared with the following parties in accordance with the purposes mentioned above and relevant legislation:

  • Authorized public institutions and organizations.

  • Courier and logistics companies for the delivery of orders.

  • Financial consultancy firms for accounting and financial processes.

  • Technical support and infrastructure providers (including Shopify).

  • Suppliers providing customer communication and marketing services (subject to explicit consent).

5. Your Rights Under KVKK

In accordance with Article 11 of the KVKK, you have the following rights as a data subject:

  • To learn whether your personal data is being processed.

  • To request information if your data has been processed.

  • To learn the purpose of processing and whether the data is used for that purpose.

  • To know the third parties to whom data is transferred, whether domestically or abroad.

  • To request correction of incomplete or incorrectly processed data.

  • To request deletion or destruction of data when legal conditions are met.

  • To object to negative results arising exclusively from automated analysis.

  • To claim compensation for damages incurred due to unlawful data processing.

6. Application Method

You may submit your requests regarding your personal data by sending an email to info@dbcsaglik.com or by writing to our Company address provided above. Your requests will be evaluated and responded to in writing or electronically within 30 (thirty) days at the latest.